Kitchenkapers.com: tried to complain about lack of cookbook in ord...
A Kitchenkapers.com customer review by GetHuman user GetHuman-74732 from November 24th, 2017
Background on GetHuman-74732's case
GetHuman: GetHuman-74732 - can you tell our other Kitchenkapers.com customers when your case took place?
GetHuman-74732: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to Kitchenkapers.com, and if so, how?
GetHuman: And which of these common Kitchenkapers.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-74732 a list of common Kitchenkapers.com problems)
GetHuman-74732: "Track order" was why I was trying to call.
GetHuman-74732's review of Kitchenkapers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Kitchenkapers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-74732: tried to complain about lack of cookbook in order received (web order ******)order *******) but did not get a chance PLUS dissappointed that pie and cake maker on web was almost $** and found exact unit in store in Florida for $**. What is going on?
GetHuman: Let's quantify your experience contacting Kitchenkapers.com. On a scale of 1 to 5, how easy is it go get help on a Kitchenkapers.com problem?
GetHuman-74732: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-74732: I'd give them a five out of five on communication.
GetHuman: And what about Kitchenkapers.com's ability to quickly and effectively address your problem?
GetHuman-74732: For that I would say four out of five.
GetHuman: And finally- any advice for other Kitchenkapers.com customers?
GetHuman-74732: Call them early in the day or late. Don't forget any personal or account information you might need for Kitchenkapers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-74732 taken from his Kitchenkapers.com customer service problem that occurred on November 16th, 2017.
Kitchenkapers.com
3.00 of 5 stars | 4 reviews
GetHuman-74732's Kitchenkapers.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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