LabCorp: My wife can to the Elsmford office in NY for a...
A LabCorp customer review by GetHuman user ~Nelson Grullon from November 12th, 2017
Background on ~Nelson Grullon's case
GetHuman: ~Nelson Grullon - can you tell our other LabCorp customers when your case took place?
~Nelson Grullon: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~Nelson Grullon a list of common LabCorp problems)
~Nelson Grullon: "I have a billing error" was why I was trying to call.
~Nelson Grullon's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nelson Grullon: My wife can to the Elsmford office in NY for a pregnancy test and they were supose to send the results to the doctor the same day. Now he need to wait until monday to get the results,the person that took her blood test was unprofessional and very rude to her.They need more prefessional crew working there because we are paying for a good service. I dont recommended this lab.
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~Nelson Grullon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nelson Grullon: I'd give them a two out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~Nelson Grullon: For that I would say three out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~Nelson Grullon: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nelson Grullon taken from his LabCorp customer service problem that occurred on November 2nd, 2017.