Le Creuset: It took them a few days to get back to me (migh...
A Le Creuset customer review by GetHuman user ~Johnny Awesome from November 14th, 2017
Background on ~Johnny Awesome's case
GetHuman: ~Johnny Awesome - can you tell our other Le Creuset customers when your case took place?
~Johnny Awesome: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Le Creuset, and if so, how?
GetHuman: And which of these common Le Creuset customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnny Awesome a list of common Le Creuset problems)
~Johnny Awesome: "Warranty claim" was why I was trying to call.
~Johnny Awesome's review of Le Creuset customer service
GetHuman: So how would you sum up your experience for GetHuman's Le Creuset customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnny Awesome: It took them a few days to get back to me (might have had to do with the holidays) but Mernice emailed me and gave me instructions on my issue
GetHuman: Let's quantify your experience contacting Le Creuset. On a scale of 1 to 5, how easy is it go get help on a Le Creuset problem?
~Johnny Awesome: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnny Awesome: I'd give them a five out of five on communication.
GetHuman: And what about Le Creuset's ability to quickly and effectively address your problem?
~Johnny Awesome: For that I would say three out of five.
GetHuman: And finally- any advice for other Le Creuset customers?
~Johnny Awesome: Call them early in the day or late. Don't forget any personal or account information you might need for Le Creuset to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Johnny Awesome taken from his Le Creuset customer service problem that occurred on November 10th, 2017.
Le Creuset
4.00 of 5 stars | 1 reviews
~Johnny Awesome's Le Creuset Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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