Lechateau.com: I have been waiting on the phone for ** min. I...

A Lechateau.com customer review by GetHuman user ~erynn millman from November 19th, 2017

Background on ~erynn millman's case

GetHuman: ~erynn millman - can you tell our other Lechateau.com customers when your case took place?
~erynn millman: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Lechateau.com, and if so, how?
~erynn millman: I used the 877-917-1959 number I found for on the GetHuman Lechateau.com customer phone number page I was on: Lechateau.com Customer Service Phone Number
GetHuman: And which of these common Lechateau.com customer issues best describes the reason you wanted to talk to them?
(Shows ~erynn millman a list of common Lechateau.com problems)
~erynn millman: "Overcharge/Strange charge" was why I was trying to call.

~erynn millman's review of Lechateau.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Lechateau.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~erynn millman: I have been waiting on the phone for ** min. I have also sent an email reguarding another issue on Tuesday morning, I should have recieved a phone call or email back by now. As it is Friday
GetHuman: Let's quantify your experience contacting Lechateau.com. On a scale of 1 to 5, how easy is it go get help on a Lechateau.com problem?
~erynn millman: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~erynn millman: I'd give them a three out of five on communication.
GetHuman: And what about Lechateau.com's ability to quickly and effectively address your problem?
~erynn millman: For that I would say one out of five.
GetHuman: And finally- any advice for other Lechateau.com customers?
~erynn millman: Call them early in the day or late. Don't forget any personal or account information you might need for Lechateau.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~erynn millman taken from his Lechateau.com customer service problem that occurred on November 10th, 2017.

Lechateau.com

1.00 of 5 stars | 1 reviews

~erynn millman's Lechateau.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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