Liberty Tax Service: I still am unable to contact a person that can...
A Liberty Tax Service customer review by GetHuman user GetHuman-49820 from November 16th, 2017
Background on GetHuman-49820's case
GetHuman: GetHuman-49820 - can you tell our other Liberty Tax Service customers when your case took place?
GetHuman-49820: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Liberty Tax Service, and if so, how?
GetHuman: And which of these common Liberty Tax Service customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-49820 a list of common Liberty Tax Service problems)
GetHuman-49820: "None of those really matches why I wanted to call Liberty Tax Service that day." was why I was trying to call.
GetHuman-49820's review of Liberty Tax Service customer service
GetHuman: So how would you sum up your experience for GetHuman's Liberty Tax Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-49820: I still am unable to contact a person that can help me obtain a copy of my **** taxes. This * above goes to Canada, she couldn't help me.
GetHuman: Let's quantify your experience contacting Liberty Tax Service. On a scale of 1 to 5, how easy is it go get help on a Liberty Tax Service problem?
GetHuman-49820: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-49820: I'd give them a four out of five on communication.
GetHuman: And what about Liberty Tax Service's ability to quickly and effectively address your problem?
GetHuman-49820: For that I would say five out of five.
GetHuman: And finally- any advice for other Liberty Tax Service customers?
GetHuman-49820: Call them early in the day or late. Don't forget any personal or account information you might need for Liberty Tax Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-49820 taken from his Liberty Tax Service customer service problem that occurred on November 6th, 2017.
Liberty Tax Service
4.25 of 5 stars | 3 reviews
GetHuman-49820's Liberty Tax Service Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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