Light In The Box: Excellent service, products were of amazing qua...
A Light In The Box customer review by GetHuman user ~Narcissa Nas from November 12th, 2017
Background on ~Narcissa Nas's case
GetHuman: ~Narcissa Nas - can you tell our other Light In The Box customers when your case took place?
~Narcissa Nas: Yup. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Narcissa Nas a list of common Light In The Box problems)
~Narcissa Nas: "Update account information" was why I was trying to contact.
~Narcissa Nas's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Narcissa Nas: Excellent service, products were of amazing quality and FAST shipping. LOVE LOVE LOVE the website. I wish they bring in new clothes weekly!
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Narcissa Nas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Narcissa Nas: I'd give them a four out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Narcissa Nas: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Narcissa Nas: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Narcissa Nas taken from his Light In The Box customer service problem that occurred on November 3rd, 2017.