Light In The Box: Nice job here!!! I have purchased a battery for...
A Light In The Box customer review by GetHuman user ~Alexandre Beck from November 12th, 2017
Background on ~Alexandre Beck's case
GetHuman: ~Alexandre Beck - can you tell our other Light In The Box customers when your case took place?
~Alexandre Beck: Yeah. It was evening, on November 2nd.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Alexandre Beck a list of common Light In The Box problems)
~Alexandre Beck: "Cancel order" was why I was trying to contact.
~Alexandre Beck's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Alexandre Beck: Nice job here!!! I have purchased a battery for my Asus notebook. The product was delivered in average time, very well packed, very well adressed, very nice gadget quality (could not say difference between the original one and this purchased). I do recommend.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Alexandre Beck: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Alexandre Beck: I'd give them a two out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Alexandre Beck: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Alexandre Beck: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Alexandre Beck taken from his Light In The Box customer service problem that occurred on November 2nd, 2017.