Light In The Box: This site is awsome!! I love it, I got all my p...
A Light In The Box customer review by GetHuman user ~Edmunds Beinarovics from November 12th, 2017
Background on ~Edmunds Beinarovics's case
GetHuman: ~Edmunds Beinarovics - can you tell our other Light In The Box customers when your case took place?
~Edmunds Beinarovics: Yes I can. It was evening, on November 5th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Edmunds Beinarovics a list of common Light In The Box problems)
~Edmunds Beinarovics: "Overcharge/Strange charge" was why I was trying to contact.
~Edmunds Beinarovics's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Edmunds Beinarovics: This site is awsome!! I love it, I got all my packages with free shipping pretty fast and all the stuff is cheap! It's great
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Edmunds Beinarovics: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Edmunds Beinarovics: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Edmunds Beinarovics: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Edmunds Beinarovics: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Edmunds Beinarovics taken from his Light In The Box customer service problem that occurred on November 5th, 2017.