Line2: I HAVE ATTEMPTED TO GET L* SUPPORT VIA THE REQU...
A Line2 customer review by GetHuman user ~TYPING AGENT from November 22nd, 2017
Background on ~TYPING AGENT's case
GetHuman: ~TYPING AGENT - can you tell our other Line2 customers when your case took place?
~TYPING AGENT: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Line2, and if so, how?
GetHuman: And which of these common Line2 customer issues best describes the reason you wanted to talk to them?
(Shows ~TYPING AGENT a list of common Line2 problems)
~TYPING AGENT: "Update account information" was why I was trying to call.
~TYPING AGENT's review of Line2 customer service
GetHuman: So how would you sum up your experience for GetHuman's Line2 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TYPING AGENT: I HAVE ATTEMPTED TO GET L* SUPPORT VIA THE REQUIRED EMAIL. NEVER GOT AND ANSWER. YOUR PHONE NUMBER IS A WASTE OF TIME AS IT TELLS ME TO EMAIL. THANKS FOR NOTHING...I'M STILL HAVING THE SAME PROBLEM. CAN YOU CALL ME PLEASE??? *** ***-**** MAIN L* NUMBER
GetHuman: Let's quantify your experience contacting Line2. On a scale of 1 to 5, how easy is it go get help on a Line2 problem?
~TYPING AGENT: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TYPING AGENT: I'd give them a one out of five on communication.
GetHuman: And what about Line2's ability to quickly and effectively address your problem?
~TYPING AGENT: For that I would say one out of five.
GetHuman: And finally- any advice for other Line2 customers?
~TYPING AGENT: Call them early in the day or late. Don't forget any personal or account information you might need for Line2 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TYPING AGENT taken from his Line2 customer service problem that occurred on November 15th, 2017.