Line2: I have an urgent problem, which is that I canno...

A Line2 customer review by GetHuman user ~Line 2's no working for me from November 28th, 2017

Background on ~Line 2's no working for me's case

GetHuman: ~Line 2's no working for me - can you tell our other Line2 customers when your case took place?
~Line 2's no working for me: Yes I can. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Line2, and if so, how?
~Line 2's no working for me: I used the 877-787-7817 number I found for on the GetHuman Line2 customer phone number page I was on: Line2 Customer Service Phone Number
GetHuman: And which of these common Line2 customer issues best describes the reason you wanted to talk to them?
(Shows ~Line 2's no working for me a list of common Line2 problems)
~Line 2's no working for me: "Change plan" was why I was trying to call.

~Line 2's no working for me's review of Line2 customer service

GetHuman: So how would you sum up your experience for GetHuman's Line2 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Line 2's no working for me: I have an urgent problem, which is that I cannot retrieve my VMs. I cannot seem to reach a real person. I've spent ** minutes, so far. trying various ways to reach a real person. I've been with Toktumi Line * for about * years, but the new Line * company is not working for me. I'm going to switch providers.
GetHuman: Let's quantify your experience contacting Line2. On a scale of 1 to 5, how easy is it go get help on a Line2 problem?
~Line 2's no working for me: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Line 2's no working for me: I'd give them a one out of five on communication.
GetHuman: And what about Line2's ability to quickly and effectively address your problem?
~Line 2's no working for me: For that I would say one out of five.
GetHuman: And finally- any advice for other Line2 customers?
~Line 2's no working for me: Call them early in the day or late. Don't forget any personal or account information you might need for Line2 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Line 2's no working for me taken from his Line2 customer service problem that occurred on November 26th, 2017.

Line2

1.00 of 5 stars | 32 reviews

~Line 2's no working for me's Line2 Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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