Linksys: Support numbers are in the Phillipines. They re...
A Linksys customer review by GetHuman user ~Defective wireless E3000 from November 18th, 2017
Background on ~Defective wireless E3000's case
GetHuman: ~Defective wireless E3000 - can you tell our other Linksys customers when your case took place?
~Defective wireless E3000: Yes. It was late at night, on November 16th.
GetHuman: Did you reach out to Linksys, and if so, how?
GetHuman: And which of these common Linksys customer issues best describes the reason you wanted to talk to them?
(Shows ~Defective wireless E3000 a list of common Linksys problems)
~Defective wireless E3000: "Change plan" was why I was trying to call.
~Defective wireless E3000's review of Linksys customer service
GetHuman: So how would you sum up your experience for GetHuman's Linksys customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Defective wireless E3000: Support numbers are in the Phillipines. They refused to replace a known defective product *Wireless router E****. They just waste your time. This is a horrible fraudulent company.
GetHuman: Let's quantify your experience contacting Linksys. On a scale of 1 to 5, how easy is it go get help on a Linksys problem?
~Defective wireless E3000: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Defective wireless E3000: I'd give them a one out of five on communication.
GetHuman: And what about Linksys's ability to quickly and effectively address your problem?
~Defective wireless E3000: For that I would say three out of five.
GetHuman: And finally- any advice for other Linksys customers?
~Defective wireless E3000: Call them early in the day or late. Don't forget any personal or account information you might need for Linksys to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Defective wireless E3000 taken from his Linksys customer service problem that occurred on November 16th, 2017.