Louisiana Workforce Commission: This was by far the worst experience that I hav...
A Louisiana Workforce Commission customer review by GetHuman user ~cassopia09 from November 3rd, 2017
Background on ~cassopia09's case
GetHuman: ~cassopia09 - can you tell our other Louisiana Workforce Commission customers when your case took place?
~cassopia09: Yeah. It was late at night, on October 24th.
GetHuman: Did you reach out to Louisiana Workforce Commission, and if so, how?
GetHuman: And which of these common Louisiana Workforce Commission customer issues best describes the reason you wanted to talk to them?
(Shows ~cassopia09 a list of common Louisiana Workforce Commission problems)
~cassopia09: "Claims" was why I was trying to call.
~cassopia09's review of Louisiana Workforce Commission customer service
GetHuman: So how would you sum up your experience for GetHuman's Louisiana Workforce Commission customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cassopia09: This was by far the worst experience that I have ever had when dealing with an agency*business. When I finally able to speak with an agent, the agent was rude and brusque in tone and manner. Absolutely no positive customer service skills. I initiated the conversation by a friendly and polite greeting of bidding the agent a good morning. This was only met with a gruff, hurried response that left me with the impression that I was somehow interrupting the agent's day, or intruding on the agent' time. I continued the conversation in a friendly tone and identified myself and stated the reason for my call. The agent very rudely interrupted me and told me to call the automated voice response system. I then stated to the agent that I did that, but the AVR system could not answer my question, I wanted to talk to a live agent to resolve the matter. The agent rudely and brusquely told me that they could not help me and just to use the AVR system and hope that an agent would pick up my cal
GetHuman: Let's quantify your experience contacting Louisiana Workforce Commission. On a scale of 1 to 5, how easy is it go get help on a Louisiana Workforce Commission problem?
~cassopia09: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cassopia09: I'd give them a one out of five on communication.
GetHuman: And what about Louisiana Workforce Commission's ability to quickly and effectively address your problem?
~cassopia09: For that I would say one out of five.
GetHuman: And finally- any advice for other Louisiana Workforce Commission customers?
~cassopia09: Call them early in the day or late. Don't forget any personal or account information you might need for Louisiana Workforce Commission to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cassopia09 taken from his Louisiana Workforce Commission customer service problem that occurred on October 24th, 2017.