Mackspw.com: It took them over a week to ship my merchandise...

A Mackspw.com customer review by GetHuman user GetHuman-429645 from November 22nd, 2017

Background on GetHuman-429645's case

GetHuman: GetHuman-429645 - can you tell our other Mackspw.com customers when your case took place?
GetHuman-429645: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Mackspw.com, and if so, how?
GetHuman-429645: I used the 877-622-5779 number I found for on the GetHuman Mackspw.com customer phone number page I was on: Mackspw.com Customer Service Phone Number
GetHuman: And which of these common Mackspw.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-429645 a list of common Mackspw.com problems)
GetHuman-429645: "Make a purchase" was why I was trying to call.

GetHuman-429645's review of Mackspw.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Mackspw.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-429645: It took them over a week to ship my merchandise and they had no reason as to why besides they just have not sent it.
GetHuman: Let's quantify your experience contacting Mackspw.com. On a scale of 1 to 5, how easy is it go get help on a Mackspw.com problem?
GetHuman-429645: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-429645: I'd give them a four out of five on communication.
GetHuman: And what about Mackspw.com's ability to quickly and effectively address your problem?
GetHuman-429645: For that I would say five out of five.
GetHuman: And finally- any advice for other Mackspw.com customers?
GetHuman-429645: Call them early in the day or late. Don't forget any personal or account information you might need for Mackspw.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-429645 taken from his Mackspw.com customer service problem that occurred on November 19th, 2017.

Mackspw.com

3.00 of 5 stars | 2 reviews

GetHuman-429645's Mackspw.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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