I cannot get Magicjack to transfer my three num...
A MagicJack customer review by GetHuman user ~Arnold Rovner from November 18th, 2017
Background on ~Arnold Rovner's case
GetHuman: ~Arnold Rovner - can you tell our other MagicJack customers when your case took place?
~Arnold Rovner: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Arnold Rovner a list of common MagicJack problems)
~Arnold Rovner: "Where to buy" was why I was trying to call.
~Arnold Rovner's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Arnold Rovner: I cannot get Magicjack to transfer my three numbers to Vonage. No one to call and no e-mail goes through. I cannot terminat service until the numbers are transferred.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Arnold Rovner: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Arnold Rovner: I'd give them a three out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Arnold Rovner: For that I would say four out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Arnold Rovner: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Arnold Rovner taken from his MagicJack customer service problem that occurred on November 14th, 2017.