Megatoners.com: not satisfied need to get info problem is that...

A Megatoners.com customer review by GetHuman user GetHuman-434921 from November 17th, 2017

Background on GetHuman-434921's case

GetHuman: GetHuman-434921 - can you tell our other Megatoners.com customers when your case took place?
GetHuman-434921: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Megatoners.com, and if so, how?
GetHuman-434921: I used the 800-810-5408 number I found for on the GetHuman Megatoners.com customer phone number page I was on: Megatoners.com Customer Service Phone Number
GetHuman: And which of these common Megatoners.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434921 a list of common Megatoners.com problems)
GetHuman-434921: "Warranty claim" was why I was trying to call.

GetHuman-434921's review of Megatoners.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Megatoners.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434921: not satisfied need to get info problem is that i ordered ink ******** for ist time i then emailed you to cancel * orders i have received * shipment which is great however there are * charges on my bank statement could you help me in returnining two charges to my account thank you pat jones for raymond jones
GetHuman: Let's quantify your experience contacting Megatoners.com. On a scale of 1 to 5, how easy is it go get help on a Megatoners.com problem?
GetHuman-434921: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434921: I'd give them a five out of five on communication.
GetHuman: And what about Megatoners.com's ability to quickly and effectively address your problem?
GetHuman-434921: For that I would say one out of five.
GetHuman: And finally- any advice for other Megatoners.com customers?
GetHuman-434921: Call them early in the day or late. Don't forget any personal or account information you might need for Megatoners.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434921 taken from his Megatoners.com customer service problem that occurred on November 11th, 2017.

Megatoners.com

2.50 of 5 stars | 2 reviews

GetHuman-434921's Megatoners.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars

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