Megaupload.com: I've been a customer for years. All of a sudde...
A Megaupload.com customer review by GetHuman user ~devans00 from November 7th, 2017
Background on ~devans00's case
GetHuman: ~devans00 - can you tell our other Megaupload.com customers when your case took place?
~devans00: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Megaupload.com, and if so, how?
GetHuman: And which of these common Megaupload.com customer issues best describes the reason you wanted to talk to them?
(Shows ~devans00 a list of common Megaupload.com problems)
~devans00: "Update account information" was why I was trying to contact.
~devans00's review of Megaupload.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Megaupload.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~devans00: I've been a customer for years. All of a sudden my service stopped working. And now no one will respond to my HELP emails.
GetHuman: Let's quantify your experience contacting Megaupload.com. On a scale of 1 to 5, how easy is it go get help on a Megaupload.com problem?
~devans00: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~devans00: I'd give them a three out of five on communication.
GetHuman: And what about Megaupload.com's ability to quickly and effectively address your problem?
~devans00: For that I would say one out of five.
GetHuman: And finally- any advice for other Megaupload.com customers?
~devans00: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Megaupload.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~devans00 taken from his Megaupload.com customer service problem that occurred on October 29th, 2017.
Megaupload.com
1.33 of 5 stars | 70 reviews
~devans00's Megaupload.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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