Meijer: Ordered a product and * days later was notified...

A Meijer customer review by GetHuman user ~Chris from November 5th, 2017

Background on ~Chris's case

GetHuman: ~Chris - can you tell our other Meijer customers when your case took place?
~Chris: Yup. It was afternoon, on October 29th.
GetHuman: Did you reach out to Meijer, and if so, how?
~Chris: I used the 877-363-4537 number I found for on the GetHuman Meijer customer phone number page I was on: Meijer Customer Service Phone Number
GetHuman: And which of these common Meijer customer issues best describes the reason you wanted to talk to them?
(Shows ~Chris a list of common Meijer problems)
~Chris: "Track order" was why I was trying to call.

~Chris's review of Meijer customer service

GetHuman: So how would you sum up your experience for GetHuman's Meijer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chris: Ordered a product and * days later was notified that product was out of stock. CSR failed to take any responsibility whatsoever. I do upwards of **% shopping online, this was one of the worst experiences. AVOID.
GetHuman: Let's quantify your experience contacting Meijer. On a scale of 1 to 5, how easy is it go get help on a Meijer problem?
~Chris: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chris: I'd give them a one out of five on communication.
GetHuman: And what about Meijer's ability to quickly and effectively address your problem?
~Chris: For that I would say three out of five.
GetHuman: And finally- any advice for other Meijer customers?
~Chris: Call them early in the day or late. Don't forget any personal or account information you might need for Meijer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chris taken from his Meijer customer service problem that occurred on October 29th, 2017.

Meijer

2.00 of 5 stars | 23 reviews

~Chris's Meijer Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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