Men's Fitness: Attempted this call many times and had to hold...
A Men's Fitness customer review by GetHuman user GetHuman-293289 from November 14th, 2017
Background on GetHuman-293289's case
GetHuman: GetHuman-293289 - can you tell our other Men's Fitness customers when your case took place?
GetHuman-293289: Yes. It was morning, on November 5th.
GetHuman: Did you reach out to Men's Fitness, and if so, how?
GetHuman: And which of these common Men's Fitness customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-293289 a list of common Men's Fitness problems)
GetHuman-293289: "None of those really matches why I wanted to call Men's Fitness that day." was why I was trying to call.
GetHuman-293289's review of Men's Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's Men's Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-293289: Attempted this call many times and had to hold too long, the customer service rep was awful, did not listen, did not help at all.
GetHuman: Let's quantify your experience contacting Men's Fitness. On a scale of 1 to 5, how easy is it go get help on a Men's Fitness problem?
GetHuman-293289: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-293289: I'd give them a five out of five on communication.
GetHuman: And what about Men's Fitness's ability to quickly and effectively address your problem?
GetHuman-293289: For that I would say three out of five.
GetHuman: And finally- any advice for other Men's Fitness customers?
GetHuman-293289: Call them early in the day or late. Don't forget any personal or account information you might need for Men's Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-293289 taken from his Men's Fitness customer service problem that occurred on November 5th, 2017.