Merchant Circle.com: I hung up. Why should I have to pay $** just to...

A Merchant Circle.com customer review by GetHuman user ~Maeyer from November 11th, 2017

Background on ~Maeyer's case

GetHuman: ~Maeyer - can you tell our other Merchant Circle.com customers when your case took place?
~Maeyer: Yup. It was afternoon, on November 6th.
GetHuman: Did you reach out to Merchant Circle.com, and if so, how?
~Maeyer: I used a help page I found on the GetHuman Merchant Circle.com customer service contact info page: Contact Merchant Circle.com Customer Service
GetHuman: And which of these common Merchant Circle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Maeyer a list of common Merchant Circle.com problems)
~Maeyer: "Cancel order" was why I was trying to contact.

~Maeyer's review of Merchant Circle.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Merchant Circle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maeyer: I hung up. Why should I have to pay $** just to get my listing confirmation email? I've sent countless emails about this issue with no resolution. all I get is we've rece'd your email and we're working on it. Over a week now.
GetHuman: Let's quantify your experience contacting Merchant Circle.com. On a scale of 1 to 5, how easy is it go get help on a Merchant Circle.com problem?
~Maeyer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maeyer: I'd give them a one out of five on communication.
GetHuman: And what about Merchant Circle.com's ability to quickly and effectively address your problem?
~Maeyer: For that I would say two out of five.
GetHuman: And finally- any advice for other Merchant Circle.com customers?
~Maeyer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Merchant Circle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maeyer taken from his Merchant Circle.com customer service problem that occurred on November 6th, 2017.

Merchant Circle.com

1.00 of 5 stars | 12 reviews

~Maeyer's Merchant Circle.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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