Merchant Circle.com: They charge $**.** at the first answer to get r...

A Merchant Circle.com customer review by GetHuman user ~open kitchen ny from November 11th, 2017

Background on ~open kitchen ny's case

GetHuman: ~open kitchen ny - can you tell our other Merchant Circle.com customers when your case took place?
~open kitchen ny: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to Merchant Circle.com, and if so, how?
~open kitchen ny: I used a help page I found on the GetHuman Merchant Circle.com customer service contact info page: Contact Merchant Circle.com Customer Service
GetHuman: And which of these common Merchant Circle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~open kitchen ny a list of common Merchant Circle.com problems)
~open kitchen ny: "Overcharge/Strange charge" was why I was trying to contact.

~open kitchen ny's review of Merchant Circle.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Merchant Circle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~open kitchen ny: They charge $**.** at the first answer to get rid of you. Just trying to correct Business page entries that have changed on my adds.
GetHuman: Let's quantify your experience contacting Merchant Circle.com. On a scale of 1 to 5, how easy is it go get help on a Merchant Circle.com problem?
~open kitchen ny: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~open kitchen ny: I'd give them a one out of five on communication.
GetHuman: And what about Merchant Circle.com's ability to quickly and effectively address your problem?
~open kitchen ny: For that I would say two out of five.
GetHuman: And finally- any advice for other Merchant Circle.com customers?
~open kitchen ny: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Merchant Circle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~open kitchen ny taken from his Merchant Circle.com customer service problem that occurred on November 7th, 2017.

Merchant Circle.com

1.00 of 5 stars | 12 reviews

~open kitchen ny's Merchant Circle.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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