Merchant Circle.com: This is the crappiest help page I have ever see...

A Merchant Circle.com customer review by GetHuman user ~aja010403 from November 24th, 2017

Background on ~aja010403's case

GetHuman: ~aja010403 - can you tell our other Merchant Circle.com customers when your case took place?
~aja010403: Yes I can. It was morning, on November 22nd.
GetHuman: Did you reach out to Merchant Circle.com, and if so, how?
~aja010403: I used a help page I found on the GetHuman Merchant Circle.com customer service contact info page: Contact Merchant Circle.com Customer Service
GetHuman: And which of these common Merchant Circle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~aja010403 a list of common Merchant Circle.com problems)
~aja010403: "Warranty claim" was why I was trying to contact.

~aja010403's review of Merchant Circle.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Merchant Circle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aja010403: This is the crappiest help page I have ever seen! There is no contact info available??!! Not by email, phone, live chat or anything??!! There has been inaccurate information given through merchant circle.com and I am getting phone calls all through the night thanks to them. But they certainly can't supply THEIR number to be bothered!
GetHuman: Let's quantify your experience contacting Merchant Circle.com. On a scale of 1 to 5, how easy is it go get help on a Merchant Circle.com problem?
~aja010403: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aja010403: I'd give them a one out of five on communication.
GetHuman: And what about Merchant Circle.com's ability to quickly and effectively address your problem?
~aja010403: For that I would say four out of five.
GetHuman: And finally- any advice for other Merchant Circle.com customers?
~aja010403: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Merchant Circle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aja010403 taken from his Merchant Circle.com customer service problem that occurred on November 22nd, 2017.

Merchant Circle.com

1.00 of 5 stars | 12 reviews

~aja010403's Merchant Circle.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Merchant Circle.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Merchant Circle.com in any way.

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