Metro PCS: THEY ARE CORRECT ACT LIKE U WANNA TURN ON ONE L...
A Metro PCS customer review by GetHuman user ~A METRO CUSTOMER from October 29th, 2017
Background on ~A METRO CUSTOMER's case
GetHuman: ~A METRO CUSTOMER - can you tell our other Metro PCS customers when your case took place?
~A METRO CUSTOMER: Yes. It was morning, on October 27th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~A METRO CUSTOMER a list of common Metro PCS problems)
~A METRO CUSTOMER: "Account access" was why I was trying to call.
~A METRO CUSTOMER's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A METRO CUSTOMER: THEY ARE CORRECT ACT LIKE U WANNA TURN ON ONE LISTEN TO SOME BS FOR A MINUTE THEN A LIVE REP COMES ON...
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~A METRO CUSTOMER: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A METRO CUSTOMER: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~A METRO CUSTOMER: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~A METRO CUSTOMER: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A METRO CUSTOMER taken from his Metro PCS customer service problem that occurred on October 27th, 2017.