Michigan Department of Motor Vehicles (DMV/RMV): I'm seeking a simple answer to a simple questio...
A Michigan Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Jim Hekman from November 11th, 2017
Background on ~Jim Hekman's case
GetHuman: ~Jim Hekman - can you tell our other Michigan Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Jim Hekman: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to Michigan Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common Michigan Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim Hekman a list of common Michigan Department of Motor Vehicles (DMV/RMV) problems)
~Jim Hekman: "Local services" was why I was trying to call.
~Jim Hekman's review of Michigan Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Michigan Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim Hekman: I'm seeking a simple answer to a simple question. This number led to a dead end.*What I want to know is this: Are there any exemptions of exceptions to the requirement that a person with a CDL license have a current DOT physical exam card in his*her possession. I'm in charge of a small, ** passenger church bus with about ** volunteer licensed drivers that run a short local pickup route every Sunday morning. Must they get regular medical exams and carry a DOT physical card whenever they drive?
GetHuman: Let's quantify your experience contacting Michigan Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Michigan Department of Motor Vehicles (DMV/RMV) problem?
~Jim Hekman: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim Hekman: I'd give them a one out of five on communication.
GetHuman: And what about Michigan Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Jim Hekman: For that I would say four out of five.
GetHuman: And finally- any advice for other Michigan Department of Motor Vehicles (DMV/RMV) customers?
~Jim Hekman: Call them early in the day or late. Don't forget any personal or account information you might need for Michigan Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim Hekman taken from his Michigan Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 7th, 2017.
Michigan Department of Motor Vehicles (DMV/RMV)
1.00 of 5 stars | 8 reviews
~Jim Hekman's Michigan Department of Motor Vehicles (DMV/RMV) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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