Microsoft - Windows 7: The rep I spoke to was very nice, helpful, and...
A Microsoft - Windows 7 customer review by GetHuman user ~Jane from November 26th, 2017
Background on ~Jane's case
GetHuman: ~Jane - can you tell our other Microsoft - Windows 7 customers when your case took place?
~Jane: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Microsoft - Windows 7, and if so, how?
GetHuman: And which of these common Microsoft - Windows 7 customer issues best describes the reason you wanted to talk to them?
(Shows ~Jane a list of common Microsoft - Windows 7 problems)
~Jane: "Technical support" was why I was trying to call.
~Jane's review of Microsoft - Windows 7 customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows 7 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jane: The rep I spoke to was very nice, helpful, and polite. I was looking for a program to record a video and found out I could do it for free through Movie Maker without having to buy expensive software. YES! Great customer experience overall.
GetHuman: Let's quantify your experience contacting Microsoft - Windows 7. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows 7 problem?
~Jane: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jane: I'd give them a two out of five on communication.
GetHuman: And what about Microsoft - Windows 7's ability to quickly and effectively address your problem?
~Jane: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft - Windows 7 customers?
~Jane: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows 7 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jane taken from his Microsoft - Windows 7 customer service problem that occurred on November 20th, 2017.