Midland Mortgage Company: My CS rep was awesome. But how Midland has bee...
A Midland Mortgage Company customer review by GetHuman user ~Lori O. from November 11th, 2017
Background on ~Lori O.'s case
GetHuman: ~Lori O. - can you tell our other Midland Mortgage Company customers when your case took place?
~Lori O.: Sure. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Midland Mortgage Company, and if so, how?
GetHuman: And which of these common Midland Mortgage Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Lori O. a list of common Midland Mortgage Company problems)
~Lori O.: "Request a loan" was why I was trying to call.
~Lori O.'s review of Midland Mortgage Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Midland Mortgage Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lori O.: My CS rep was awesome. But how Midland has been handling this Short Sale is horrible. Offer in for almost * year now & still no approval. Just updating banks request on a monthly basis with no results
GetHuman: Let's quantify your experience contacting Midland Mortgage Company. On a scale of 1 to 5, how easy is it go get help on a Midland Mortgage Company problem?
~Lori O.: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lori O.: I'd give them a one out of five on communication.
GetHuman: And what about Midland Mortgage Company's ability to quickly and effectively address your problem?
~Lori O.: For that I would say one out of five.
GetHuman: And finally- any advice for other Midland Mortgage Company customers?
~Lori O.: Call them early in the day or late. Don't forget any personal or account information you might need for Midland Mortgage Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lori O. taken from his Midland Mortgage Company customer service problem that occurred on November 3rd, 2017.