Miniinthebox.com: Just one IMPORTANT question: Why meanwhile you...
A Miniinthebox.com customer review by GetHuman user ~Mario Rivas from November 20th, 2017
Background on ~Mario Rivas's case
GetHuman: ~Mario Rivas - can you tell our other Miniinthebox.com customers when your case took place?
~Mario Rivas: Yup. It was evening, on November 11th.
GetHuman: Did you reach out to Miniinthebox.com, and if so, how?
GetHuman: And which of these common Miniinthebox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mario Rivas a list of common Miniinthebox.com problems)
~Mario Rivas: "Overcharge/Strange charge" was why I was trying to contact.
~Mario Rivas's review of Miniinthebox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Miniinthebox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mario Rivas: Just one IMPORTANT question: Why meanwhile you are buying at "miniinthebox" or at "lightinthebox" there is not any notice that WARN you that when you will get your purchase at your home there will be a extra payment as TARIFFS????. Yes! Once you have already bought everything, they send you an e.mail telling you that "depending on the state you are" could be any tariffs... So my purchase where around ******€***, and at last I had to pay *****€*** more for the TARIFFS!!!!.That is so bad "miniintheboxx people!!!". Not bad products though but I will never buy again, and I wish to buy more, but without knowing how much ***€*** do I have to pay at the end besause of the Tariffs... NO. Last time I buy here!
GetHuman: Let's quantify your experience contacting Miniinthebox.com. On a scale of 1 to 5, how easy is it go get help on a Miniinthebox.com problem?
~Mario Rivas: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mario Rivas: I'd give them a three out of five on communication.
GetHuman: And what about Miniinthebox.com's ability to quickly and effectively address your problem?
~Mario Rivas: For that I would say four out of five.
GetHuman: And finally- any advice for other Miniinthebox.com customers?
~Mario Rivas: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Miniinthebox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mario Rivas taken from his Miniinthebox.com customer service problem that occurred on November 11th, 2017.