Minute Maid: she was very helpful, but i don't think she was...
A Minute Maid customer review by GetHuman user ~j from November 23rd, 2017
Background on ~j's case
GetHuman: ~j - can you tell our other Minute Maid customers when your case took place?
~j: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Minute Maid, and if so, how?
GetHuman: And which of these common Minute Maid customer issues best describes the reason you wanted to talk to them?
(Shows ~j a list of common Minute Maid problems)
~j: "Returns" was why I was trying to call.
~j's review of Minute Maid customer service
GetHuman: So how would you sum up your experience for GetHuman's Minute Maid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~j: she was very helpful, but i don't think she was honest. all of a sudden, premium lemon juice is no longer available - i think this is part of a coke*pepsi feud and i am tire of it
GetHuman: Let's quantify your experience contacting Minute Maid. On a scale of 1 to 5, how easy is it go get help on a Minute Maid problem?
~j: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~j: I'd give them a three out of five on communication.
GetHuman: And what about Minute Maid's ability to quickly and effectively address your problem?
~j: For that I would say four out of five.
GetHuman: And finally- any advice for other Minute Maid customers?
~j: Call them early in the day or late. Don't forget any personal or account information you might need for Minute Maid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~j taken from his Minute Maid customer service problem that occurred on November 17th, 2017.