Missouri Unemployment Insurance: I have called the Kansas City office...
A Missouri Unemployment Insurance customer review by GetHuman user ~Golf from November 18th, 2017
Background on ~Golf's case
GetHuman: ~Golf - can you tell our other Missouri Unemployment Insurance customers when your case took place?
~Golf: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Missouri Unemployment Insurance, and if so, how?
GetHuman: And which of these common Missouri Unemployment Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Golf a list of common Missouri Unemployment Insurance problems)
~Golf: "Claims" was why I was trying to call.
~Golf's review of Missouri Unemployment Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Missouri Unemployment Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Golf: I have called the Kansas City office (***-***-****) ** times in the last * days to sign up for third tier emergency unemployment compensation and got the same message. " all our agents are with other customers and all our hold lines are full, call back later"
GetHuman: Let's quantify your experience contacting Missouri Unemployment Insurance. On a scale of 1 to 5, how easy is it go get help on a Missouri Unemployment Insurance problem?
~Golf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Golf: I'd give them a one out of five on communication.
GetHuman: And what about Missouri Unemployment Insurance's ability to quickly and effectively address your problem?
~Golf: For that I would say one out of five.
GetHuman: And finally- any advice for other Missouri Unemployment Insurance customers?
~Golf: Call them early in the day or late. Don't forget any personal or account information you might need for Missouri Unemployment Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Golf taken from his Missouri Unemployment Insurance customer service problem that occurred on November 13th, 2017.
Missouri Unemployment Insurance
1.00 of 5 stars | 1 reviews
~Golf's Missouri Unemployment Insurance Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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