MobStub: Requested an RMA number to return item no respo...
A MobStub customer review by GetHuman user ~Pam Smith from November 26th, 2017
Background on ~Pam Smith's case
GetHuman: ~Pam Smith - can you tell our other MobStub customers when your case took place?
~Pam Smith: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~Pam Smith a list of common MobStub problems)
~Pam Smith: "Update Account Info" was why I was trying to contact.
~Pam Smith's review of MobStub customer service
GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pam Smith: Requested an RMA number to return item no response to the request * days ago. Why do they not have a phone number?? If email is the only way to communicate with MobStub then why do they not respond? Please answer my request if a refund is awailable for the item purchased.
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~Pam Smith: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pam Smith: I'd give them a one out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~Pam Smith: For that I would say two out of five.
GetHuman: And finally- any advice for other MobStub customers?
~Pam Smith: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pam Smith taken from his MobStub customer service problem that occurred on November 17th, 2017.