Mobile Phone Xchange: Had a great experience with Mobile Phone Xchang...
A Mobile Phone Xchange customer review by GetHuman user ~Jazz from October 29th, 2017
Background on ~Jazz's case
GetHuman: ~Jazz - can you tell our other Mobile Phone Xchange customers when your case took place?
~Jazz: Yes. It was afternoon, on October 22nd.
GetHuman: Did you reach out to Mobile Phone Xchange, and if so, how?
GetHuman: And which of these common Mobile Phone Xchange customer issues best describes the reason you wanted to talk to them?
(Shows ~Jazz a list of common Mobile Phone Xchange problems)
~Jazz: "Update account information" was why I was trying to call.
~Jazz's review of Mobile Phone Xchange customer service
GetHuman: So how would you sum up your experience for GetHuman's Mobile Phone Xchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jazz: Had a great experience with Mobile Phone Xchange. Envelope was delivered to me promptly for me to send my phone to them, they paid the full amount and I got payment quickly! Was very happy. My friend used Envirofone who are more well know but said she was disappointed with them.
GetHuman: Let's quantify your experience contacting Mobile Phone Xchange. On a scale of 1 to 5, how easy is it go get help on a Mobile Phone Xchange problem?
~Jazz: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jazz: I'd give them a five out of five on communication.
GetHuman: And what about Mobile Phone Xchange's ability to quickly and effectively address your problem?
~Jazz: For that I would say five out of five.
GetHuman: And finally- any advice for other Mobile Phone Xchange customers?
~Jazz: Call them early in the day or late. Don't forget any personal or account information you might need for Mobile Phone Xchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jazz taken from his Mobile Phone Xchange customer service problem that occurred on October 22nd, 2017.
Mobile Phone Xchange
5.00 of 5 stars | 34 reviews
~Jazz's Mobile Phone Xchange Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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