Modnique.com: its impossible to try and contact Modnique. Wh...

A Modnique.com customer review by GetHuman user ~beautico from November 23rd, 2017

Background on ~beautico's case

GetHuman: ~beautico - can you tell our other Modnique.com customers when your case took place?
~beautico: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Modnique.com, and if so, how?
~beautico: I used a help page I found on the GetHuman Modnique.com customer service contact info page: Contact Modnique.com Customer Service
GetHuman: And which of these common Modnique.com customer issues best describes the reason you wanted to talk to them?
(Shows ~beautico a list of common Modnique.com problems)
~beautico: "Track order" was why I was trying to contact.

~beautico's review of Modnique.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Modnique.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beautico: its impossible to try and contact Modnique. Where is your email address - I have tried to email so many times, emails returned. Hopeless
GetHuman: Let's quantify your experience contacting Modnique.com. On a scale of 1 to 5, how easy is it go get help on a Modnique.com problem?
~beautico: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beautico: I'd give them a one out of five on communication.
GetHuman: And what about Modnique.com's ability to quickly and effectively address your problem?
~beautico: For that I would say two out of five.
GetHuman: And finally- any advice for other Modnique.com customers?
~beautico: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Modnique.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beautico taken from his Modnique.com customer service problem that occurred on November 16th, 2017.

Modnique.com

1.00 of 5 stars | 16 reviews

~beautico's Modnique.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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