Monsanto Company: failed to comunicate at all. what a waste of ti...
A Monsanto Company customer review by GetHuman user GetHuman-45730 from November 16th, 2017
Background on GetHuman-45730's case
GetHuman: GetHuman-45730 - can you tell our other Monsanto Company customers when your case took place?
GetHuman-45730: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Monsanto Company, and if so, how?
GetHuman: And which of these common Monsanto Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-45730 a list of common Monsanto Company problems)
GetHuman-45730: "Product information" was why I was trying to call.
GetHuman-45730's review of Monsanto Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Monsanto Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-45730: failed to comunicate at all. what a waste of time. didn't say anything except "monsanto can i help you". then hung up
GetHuman: Let's quantify your experience contacting Monsanto Company. On a scale of 1 to 5, how easy is it go get help on a Monsanto Company problem?
GetHuman-45730: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-45730: I'd give them a three out of five on communication.
GetHuman: And what about Monsanto Company's ability to quickly and effectively address your problem?
GetHuman-45730: For that I would say four out of five.
GetHuman: And finally- any advice for other Monsanto Company customers?
GetHuman-45730: Call them early in the day or late. Don't forget any personal or account information you might need for Monsanto Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-45730 taken from his Monsanto Company customer service problem that occurred on November 12th, 2017.
Monsanto Company
1.00 of 5 stars | 15 reviews
GetHuman-45730's Monsanto Company Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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