Monster.com: A friend of mine suggested I use Branchout.com...
A Monster.com customer review by GetHuman user ~Bobbie Regan from November 10th, 2017
Background on ~Bobbie Regan's case
GetHuman: ~Bobbie Regan - can you tell our other Monster.com customers when your case took place?
~Bobbie Regan: Sure. It was afternoon, on November 4th.
GetHuman: Did you reach out to Monster.com, and if so, how?
GetHuman: And which of these common Monster.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bobbie Regan a list of common Monster.com problems)
~Bobbie Regan: "Update account information" was why I was trying to call.
~Bobbie Regan's review of Monster.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Monster.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bobbie Regan: A friend of mine suggested I use Branchout.com When I came back to monster.com, the url just keeps recyling and I can't get to monster.com at all.
GetHuman: Let's quantify your experience contacting Monster.com. On a scale of 1 to 5, how easy is it go get help on a Monster.com problem?
~Bobbie Regan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bobbie Regan: I'd give them a one out of five on communication.
GetHuman: And what about Monster.com's ability to quickly and effectively address your problem?
~Bobbie Regan: For that I would say four out of five.
GetHuman: And finally- any advice for other Monster.com customers?
~Bobbie Regan: Call them early in the day or late. Don't forget any personal or account information you might need for Monster.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bobbie Regan taken from his Monster.com customer service problem that occurred on November 4th, 2017.