Montana Department of Revenue: Talked with Jim, very helpful, and took his tim...
A Montana Department of Revenue customer review by GetHuman user ~chukr1640 from November 26th, 2017
Background on ~chukr1640's case
GetHuman: ~chukr1640 - can you tell our other Montana Department of Revenue customers when your case took place?
~chukr1640: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Montana Department of Revenue, and if so, how?
GetHuman: And which of these common Montana Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~chukr1640 a list of common Montana Department of Revenue problems)
~chukr1640: "None of those really matches why I wanted to call Montana Department of Revenue that day." was why I was trying to call.
~chukr1640's review of Montana Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Montana Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chukr1640: Talked with Jim, very helpful, and took his time to answer questions, and look up possible solutions. Good Help
GetHuman: Let's quantify your experience contacting Montana Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Montana Department of Revenue problem?
~chukr1640: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chukr1640: I'd give them a four out of five on communication.
GetHuman: And what about Montana Department of Revenue's ability to quickly and effectively address your problem?
~chukr1640: For that I would say three out of five.
GetHuman: And finally- any advice for other Montana Department of Revenue customers?
~chukr1640: Call them early in the day or late. Don't forget any personal or account information you might need for Montana Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chukr1640 taken from his Montana Department of Revenue customer service problem that occurred on November 16th, 2017.
Montana Department of Revenue
5.00 of 5 stars | 7 reviews
~chukr1640's Montana Department of Revenue Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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