MyInfoBill.com: My problem is with how you sign up for the serv...
A MyInfoBill.com customer review by GetHuman user ~mstephe from November 13th, 2017
Background on ~mstephe's case
GetHuman: ~mstephe - can you tell our other MyInfoBill.com customers when your case took place?
~mstephe: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to MyInfoBill.com, and if so, how?
GetHuman: And which of these common MyInfoBill.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mstephe a list of common MyInfoBill.com problems)
~mstephe: "Setup service" was why I was trying to call.
~mstephe's review of MyInfoBill.com customer service
GetHuman: So how would you sum up your experience for GetHuman's MyInfoBill.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mstephe: My problem is with how you sign up for the service. They draw you in with a $* charge to do a search but then hit you with a $** a month subscription if you are not VERY careful. I just think this is deceptive and would not do business with them again.
GetHuman: Let's quantify your experience contacting MyInfoBill.com. On a scale of 1 to 5, how easy is it go get help on a MyInfoBill.com problem?
~mstephe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mstephe: I'd give them a one out of five on communication.
GetHuman: And what about MyInfoBill.com's ability to quickly and effectively address your problem?
~mstephe: For that I would say four out of five.
GetHuman: And finally- any advice for other MyInfoBill.com customers?
~mstephe: Call them early in the day or late. Don't forget any personal or account information you might need for MyInfoBill.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mstephe taken from his MyInfoBill.com customer service problem that occurred on November 6th, 2017.