MySnuggieStore.com: No chance to review "total charges" before 'you...
A MySnuggieStore.com customer review by GetHuman user ~Really Anoyed from November 14th, 2017
Background on ~Really Anoyed's case
GetHuman: ~Really Anoyed - can you tell our other MySnuggieStore.com customers when your case took place?
~Really Anoyed: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to MySnuggieStore.com, and if so, how?
GetHuman: And which of these common MySnuggieStore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Really Anoyed a list of common MySnuggieStore.com problems)
~Really Anoyed: "Cancel order" was why I was trying to call.
~Really Anoyed's review of MySnuggieStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's MySnuggieStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Really Anoyed: No chance to review "total charges" before 'your order is complete. Customer service is Non-existant. There is NONE on line (Except to check shipping) and one '***' number is answered in Spanish(?) ONLY and the other is answered only by a series of beeps - Not a 'busy' signal, just beeps.
GetHuman: Let's quantify your experience contacting MySnuggieStore.com. On a scale of 1 to 5, how easy is it go get help on a MySnuggieStore.com problem?
~Really Anoyed: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Really Anoyed: I'd give them a three out of five on communication.
GetHuman: And what about MySnuggieStore.com's ability to quickly and effectively address your problem?
~Really Anoyed: For that I would say two out of five.
GetHuman: And finally- any advice for other MySnuggieStore.com customers?
~Really Anoyed: Call them early in the day or late. Don't forget any personal or account information you might need for MySnuggieStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Really Anoyed taken from his MySnuggieStore.com customer service problem that occurred on November 7th, 2017.
MySnuggieStore.com
3.00 of 5 stars | 1 reviews
~Really Anoyed's MySnuggieStore.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MySnuggieStore.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MySnuggieStore.com in any way.