Myradiostore.com customer service is poor. Eve...
A Myradiostore.com customer review by GetHuman user ~mooneyskipper from November 16th, 2017
Background on ~mooneyskipper's case
GetHuman: ~mooneyskipper - can you tell our other Myradiostore.com customers when your case took place?
~mooneyskipper: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Myradiostore.com, and if so, how?
GetHuman: And which of these common Myradiostore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mooneyskipper a list of common Myradiostore.com problems)
~mooneyskipper: "Returns" was why I was trying to call.
~mooneyskipper's review of Myradiostore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Myradiostore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mooneyskipper: Myradiostore.com customer service is poor. Even when they have made a clear error they refused to compensate the customer. In my case I order a XM radio antenna and I needed it the next day. I received a confirmation of my order at **:** am on *********. The order was to be shipped overnight via FedEx and for this I paid $**.** for shipping. Myradiostore.com did not get around to delivering the part to FedEx until the following afternoon *******. Thus the part failed to arrive the next day but instead the day after *******. Overnight became two day delivery. Now I was traveling on the **th which was the reason I needed the part on the **rd and paid a lot to have that done. The whole process is useless. I don't need the part now. When I called to complain they stated they had a **-** hour window to ship in. So why would a business offer overnight if they have no intent of delivering overnight? When I pointed the obvious they refused to compensate me for their shipping scre
GetHuman: Let's quantify your experience contacting Myradiostore.com. On a scale of 1 to 5, how easy is it go get help on a Myradiostore.com problem?
~mooneyskipper: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mooneyskipper: I'd give them a five out of five on communication.
GetHuman: And what about Myradiostore.com's ability to quickly and effectively address your problem?
~mooneyskipper: For that I would say one out of five.
GetHuman: And finally- any advice for other Myradiostore.com customers?
~mooneyskipper: Call them early in the day or late. Don't forget any personal or account information you might need for Myradiostore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mooneyskipper taken from his Myradiostore.com customer service problem that occurred on November 10th, 2017.
Myradiostore.com
2.00 of 5 stars | 1 reviews
~mooneyskipper's Myradiostore.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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