NET 10: This is hands down the WORST company I have per...
A NET 10 customer review by GetHuman user ~Best Buy Customer from November 19th, 2017
Background on ~Best Buy Customer's case
GetHuman: ~Best Buy Customer - can you tell our other NET 10 customers when your case took place?
~Best Buy Customer: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Best Buy Customer a list of common NET 10 problems)
~Best Buy Customer: "Cancel Service" was why I was trying to call.
~Best Buy Customer's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Best Buy Customer: This is hands down the WORST company I have personally ever had dealings with. Refuse to help, get "warnings" for asking to speak to a manager, then they hang up
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Best Buy Customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Best Buy Customer: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Best Buy Customer: For that I would say four out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Best Buy Customer: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Best Buy Customer taken from his NET 10 customer service problem that occurred on November 12th, 2017.