NET 10: Wow! After reading all these review on NET**'s...
A NET 10 customer review by GetHuman user ~Praise where it is due from October 31st, 2017
Background on ~Praise where it is due's case
GetHuman: ~Praise where it is due - can you tell our other NET 10 customers when your case took place?
~Praise where it is due: Yeah. It was evening, on October 28th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Praise where it is due a list of common NET 10 problems)
~Praise where it is due: "Setup service" was why I was trying to call.
~Praise where it is due's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Praise where it is due: Wow! After reading all these review on NET**'s CS I realized I must have spoken to the only English speaking person there. *-) *Well, to be honest she had a barely detectable accent but I had absolutely no problems understanding the rep. A very good customer service experience all round! Keep it up!
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Praise where it is due: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Praise where it is due: I'd give them a four out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Praise where it is due: For that I would say one out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Praise where it is due: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Praise where it is due taken from his NET 10 customer service problem that occurred on October 28th, 2017.