NJ Unemployment: Called this number for about an hour until some...
A NJ Unemployment customer review by GetHuman user ~anonymoua from November 25th, 2017
Background on ~anonymoua's case
GetHuman: ~anonymoua - can you tell our other NJ Unemployment customers when your case took place?
~anonymoua: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymoua a list of common NJ Unemployment problems)
~anonymoua: "Collecting benefits" was why I was trying to call.
~anonymoua's review of NJ Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymoua: Called this number for about an hour until someone answered. Assistant to the director. She had updated someinformation in the computer, and said she would have someone call me in the next * days. Didnt really help me that much,as I still can not file a claim to receive my payment, and now I wont have it until next week as it takes ** hours for them to issue payment.
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~anonymoua: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymoua: I'd give them a five out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~anonymoua: For that I would say two out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~anonymoua: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymoua taken from his NJ Unemployment customer service problem that occurred on November 18th, 2017.