NJ Unemployment: Finally gave up after days of calling with no l...
A NJ Unemployment customer review by GetHuman user ~baffled in nj from November 22nd, 2017
Background on ~baffled in nj's case
GetHuman: ~baffled in nj - can you tell our other NJ Unemployment customers when your case took place?
~baffled in nj: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~baffled in nj a list of common NJ Unemployment problems)
~baffled in nj: "Account Access" was why I was trying to call.
~baffled in nj's review of NJ Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~baffled in nj: Finally gave up after days of calling with no luck and drove to the office in Pleasantville*to see if a real live person could help.*Sign on the door said "no people inside*to help **** - ****. Go to vineland if you need a person. Unreal. I'm embarrassed that for the ten minute ride there I actually thought I was going to accomplish something. Silly me
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~baffled in nj: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~baffled in nj: I'd give them a three out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~baffled in nj: For that I would say two out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~baffled in nj: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~baffled in nj taken from his NJ Unemployment customer service problem that occurred on November 13th, 2017.