NJ Unemployment: for those who have jobs and have money may lose...
A NJ Unemployment customer review by GetHuman user ~anoymous from November 25th, 2017
Background on ~anoymous's case
GetHuman: ~anoymous - can you tell our other NJ Unemployment customers when your case took place?
~anoymous: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~anoymous a list of common NJ Unemployment problems)
~anoymous: "Schedule Appointment" was why I was trying to call.
~anoymous's review of NJ Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anoymous: for those who have jobs and have money may lose touch with those of us who are living on $**.** for the last two weeks. trying to contact unemployment. for the last two week now going on three the standard answer is"I sorry due to a large call volume, you have to call back at another time. I have spent over * hours a day for last two weeks trying to resolve an issue I can not do on line. If any one ever reads these complaints maybe you could please ask a member of the unemployment team to contact Rich Hall @ ***-***-****. IN the mean time we will be on our last box of cheerios. Have a good day
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~anoymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anoymous: I'd give them a three out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~anoymous: For that I would say two out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~anoymous: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anoymous taken from his NJ Unemployment customer service problem that occurred on November 18th, 2017.