Nabisco, Inc.: Ticked that my email complaint received no resp...
A Nabisco, Inc. customer review by GetHuman user ~Sue3G from November 20th, 2017
Background on ~Sue3G's case
GetHuman: ~Sue3G - can you tell our other Nabisco, Inc. customers when your case took place?
~Sue3G: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Nabisco, Inc., and if so, how?
GetHuman: And which of these common Nabisco, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Sue3G a list of common Nabisco, Inc. problems)
~Sue3G: "Safety concern" was why I was trying to call.
~Sue3G's review of Nabisco, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Nabisco, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sue3G: Ticked that my email complaint received no response, I called. A human answered-- how great. I'm being sent a replacement coupon. Would have been nice to get a few extra for the inconvenience, nabisco missed a chance for positive word of mouth by not doing that
GetHuman: Let's quantify your experience contacting Nabisco, Inc.. On a scale of 1 to 5, how easy is it go get help on a Nabisco, Inc. problem?
~Sue3G: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sue3G: I'd give them a two out of five on communication.
GetHuman: And what about Nabisco, Inc.'s ability to quickly and effectively address your problem?
~Sue3G: For that I would say three out of five.
GetHuman: And finally- any advice for other Nabisco, Inc. customers?
~Sue3G: Call them early in the day or late. Don't forget any personal or account information you might need for Nabisco, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sue3G taken from his Nabisco, Inc. customer service problem that occurred on November 18th, 2017.