National Visa Center: I have received another notification (after * m...
A National Visa Center customer review by GetHuman user ~albanosheme@live.com from November 27th, 2017
Background on ~albanosheme@live.com's case
GetHuman: ~albanosheme@live.com - can you tell our other National Visa Center customers when your case took place?
~albanosheme@live.com: Sure. It was evening, on November 24th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~albanosheme@live.com a list of common National Visa Center problems)
~albanosheme@live.com: "Account Setup" was why I was trying to call.
~albanosheme@live.com's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~albanosheme@live.com: I have received another notification (after * months), that my documetns have been processed and ready to be send to the embassy, but they have to wait until they assign an interview date, when i asked how long that will take , the answer said "unlimited". My case has been at NVC since November ****, and for every process they handle has no limits, no limits as to when they process review the docs, no limits as to when they process them, and no limits as to when we should expect an answer. It is a little bit mentally overwhelm, not knowing what is going on with your case, and when you expect an answer. Thanks.
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~albanosheme@live.com: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~albanosheme@live.com: I'd give them a one out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~albanosheme@live.com: For that I would say four out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~albanosheme@live.com: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~albanosheme@live.com taken from his National Visa Center customer service problem that occurred on November 24th, 2017.