New York State Department of Taxation and Finance: The number worked great. Went through the prom...
A New York State Department of Taxation and Finance customer review by GetHuman user GetHuman-83115 from November 16th, 2017
Background on GetHuman-83115's case
GetHuman: GetHuman-83115 - can you tell our other New York State Department of Taxation and Finance customers when your case took place?
GetHuman-83115: Yes I can. It was evening, on November 7th.
GetHuman: Did you reach out to New York State Department of Taxation and Finance, and if so, how?
GetHuman: And which of these common New York State Department of Taxation and Finance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-83115 a list of common New York State Department of Taxation and Finance problems)
GetHuman-83115: "Track a Return" was why I was trying to call.
GetHuman-83115's review of New York State Department of Taxation and Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Taxation and Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-83115: The number worked great. Went through the prompts and got a friendly, English speaking person. Unfortunately my refund has taken four months and still has not been processed. But at least now I know they received it.
GetHuman: Let's quantify your experience contacting New York State Department of Taxation and Finance. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Taxation and Finance problem?
GetHuman-83115: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-83115: I'd give them a three out of five on communication.
GetHuman: And what about New York State Department of Taxation and Finance's ability to quickly and effectively address your problem?
GetHuman-83115: For that I would say four out of five.
GetHuman: And finally- any advice for other New York State Department of Taxation and Finance customers?
GetHuman-83115: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Taxation and Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-83115 taken from his New York State Department of Taxation and Finance customer service problem that occurred on November 7th, 2017.