New York State Department of Taxation and Finance: spoke to representative who gave informative in...

A New York State Department of Taxation and Finance customer review by GetHuman user ~monopoly from November 21st, 2017

Background on ~monopoly's case

GetHuman: ~monopoly - can you tell our other New York State Department of Taxation and Finance customers when your case took place?
~monopoly: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to New York State Department of Taxation and Finance, and if so, how?
~monopoly: I used the 518-457-5181 number I found for on the GetHuman New York State Department of Taxation and Finance customer phone number page I was on: New York State Department of Taxation and Finance Customer Service Phone Number
GetHuman: And which of these common New York State Department of Taxation and Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~monopoly a list of common New York State Department of Taxation and Finance problems)
~monopoly: "Track a Return" was why I was trying to call.

~monopoly's review of New York State Department of Taxation and Finance customer service

GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Taxation and Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~monopoly: spoke to representative who gave informative information in response to my question. Was quite satisfied.
GetHuman: Let's quantify your experience contacting New York State Department of Taxation and Finance. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Taxation and Finance problem?
~monopoly: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~monopoly: I'd give them a two out of five on communication.
GetHuman: And what about New York State Department of Taxation and Finance's ability to quickly and effectively address your problem?
~monopoly: For that I would say five out of five.
GetHuman: And finally- any advice for other New York State Department of Taxation and Finance customers?
~monopoly: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Taxation and Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~monopoly taken from his New York State Department of Taxation and Finance customer service problem that occurred on November 18th, 2017.

New York State Department of Taxation and Finance

4.06 of 5 stars | 101 reviews

~monopoly's New York State Department of Taxation and Finance Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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