New York State Local Retirement System: I dialed the *** number, pressed the correct nu...
A New York State Local Retirement System customer review by GetHuman user ~Glory from November 22nd, 2017
Background on ~Glory's case
GetHuman: ~Glory - can you tell our other New York State Local Retirement System customers when your case took place?
~Glory: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to New York State Local Retirement System, and if so, how?
GetHuman: And which of these common New York State Local Retirement System customer issues best describes the reason you wanted to talk to them?
(Shows ~Glory a list of common New York State Local Retirement System problems)
~Glory: "Local services" was why I was trying to call.
~Glory's review of New York State Local Retirement System customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Local Retirement System customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Glory: I dialed the *** number, pressed the correct numbers upon prompts, and a recording said all representatives were busy, call again and then disconnected the call. I tried calling * times (different times of the day)and the same thing happened both times.
GetHuman: Let's quantify your experience contacting New York State Local Retirement System. On a scale of 1 to 5, how easy is it go get help on a New York State Local Retirement System problem?
~Glory: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Glory: I'd give them a four out of five on communication.
GetHuman: And what about New York State Local Retirement System's ability to quickly and effectively address your problem?
~Glory: For that I would say one out of five.
GetHuman: And finally- any advice for other New York State Local Retirement System customers?
~Glory: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Local Retirement System to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Glory taken from his New York State Local Retirement System customer service problem that occurred on November 13th, 2017.