North Carolina Department of Revenue: Being on the phone for that long and than drop...
A North Carolina Department of Revenue customer review by GetHuman user ~hoover charlene from November 23rd, 2017
Background on ~hoover charlene's case
GetHuman: ~hoover charlene - can you tell our other North Carolina Department of Revenue customers when your case took place?
~hoover charlene: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~hoover charlene a list of common North Carolina Department of Revenue problems)
~hoover charlene: "Payments" was why I was trying to call.
~hoover charlene's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hoover charlene: Being on the phone for that long and than drop call and it is busy all the time and I have tried for two weeks now to see if I could set up payments and no luck. How are we going to get this taken care of if you can,t get though?
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~hoover charlene: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hoover charlene: I'd give them a five out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~hoover charlene: For that I would say five out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~hoover charlene: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hoover charlene taken from his North Carolina Department of Revenue customer service problem that occurred on November 21st, 2017.