North Carolina Department of Revenue: I called and it rang for ** min and then gave a...
A North Carolina Department of Revenue customer review by GetHuman user ~Amanda bean from November 20th, 2017
Background on ~Amanda bean's case
GetHuman: ~Amanda bean - can you tell our other North Carolina Department of Revenue customers when your case took place?
~Amanda bean: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Amanda bean a list of common North Carolina Department of Revenue problems)
~Amanda bean: "File/Re-file Income tax" was why I was trying to call.
~Amanda bean's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Amanda bean: I called and it rang for ** min and then gave a busy and hung up I called back * times and I never got through
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~Amanda bean: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Amanda bean: I'd give them a three out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Amanda bean: For that I would say four out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~Amanda bean: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Amanda bean taken from his North Carolina Department of Revenue customer service problem that occurred on November 12th, 2017.