Oceanic Time Warner Cable: Amazing service, fast and efficient, profession...
A Oceanic Time Warner Cable customer review by GetHuman user ~capt charley from November 23rd, 2017
Background on ~capt charley's case
GetHuman: ~capt charley - can you tell our other Oceanic Time Warner Cable customers when your case took place?
~capt charley: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to Oceanic Time Warner Cable, and if so, how?
GetHuman: And which of these common Oceanic Time Warner Cable customer issues best describes the reason you wanted to talk to them?
(Shows ~capt charley a list of common Oceanic Time Warner Cable problems)
~capt charley: "None of those really matches why I wanted to call Oceanic Time Warner Cable that day." was why I was trying to call.
~capt charley's review of Oceanic Time Warner Cable customer service
GetHuman: So how would you sum up your experience for GetHuman's Oceanic Time Warner Cable customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~capt charley: Amazing service, fast and efficient, professional and polite. They should post this number where its easier to find!*Thank you!
GetHuman: Let's quantify your experience contacting Oceanic Time Warner Cable. On a scale of 1 to 5, how easy is it go get help on a Oceanic Time Warner Cable problem?
~capt charley: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~capt charley: I'd give them a two out of five on communication.
GetHuman: And what about Oceanic Time Warner Cable's ability to quickly and effectively address your problem?
~capt charley: For that I would say five out of five.
GetHuman: And finally- any advice for other Oceanic Time Warner Cable customers?
~capt charley: Call them early in the day or late. Don't forget any personal or account information you might need for Oceanic Time Warner Cable to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~capt charley taken from his Oceanic Time Warner Cable customer service problem that occurred on November 15th, 2017.